Twilio
FeaturedThe customer engagement platform.
Founded in 2008 by Jeff Lawson, Evan Cooke, and John Wolthuis in San Francisco, Twilio was built on the insight that communications infrastructure should be as easy to use as any other software API. Before Twilio, adding SMS or voice capabilities to an application required expensive carrier integrations and months of engineering work. Twilio compressed that to a few lines of code. The company went public on the NYSE in June 2016 in a highly anticipated IPO and has since grown to serve over 300,000 active customers including Uber, Airbnb, Netflix, and WhatsApp. Twilio processes over 1 trillion interactions annually and has expanded from its core messaging and voice products into a full customer engagement platform through acquisitions including Segment, the leading customer data platform.
Active Founders
Jeff Lawson
Founder / CEO
Jeff Lawson is the co-founder and former CEO of Twilio. He previously held engineering and product roles at Amazon Web Services where he saw firsthand how APIs could transform entire industries. Jeff built Twilio into the defining communications infrastructure company of the internet era and was one of the loudest advocates for developer-first product building. He stepped down as CEO in 2023 after 15 years leading the company he co-founded, having taken it from a startup to a multi-billion dollar public company.
Twilio